Franky Croft Posted October 23, 2023 Share Posted October 23, 2023 Hi I am Wondering how would someone transfer ownership of a VA to me. I am going to be taking over a VA and we are trying to find out how to transfer ownership. hope to hear from you guys soon Link to comment Share on other sites More sharing options...
0 Matt Posted October 24, 2023 Share Posted October 24, 2023 Both the existing and new owners need to send us a support ticket confirming the details and we will process the change. Link to comment Share on other sites More sharing options...
0 Franky Croft Posted October 24, 2023 Author Share Posted October 24, 2023 all right thank you sir Link to comment Share on other sites More sharing options...
0 Franky Croft Posted October 24, 2023 Author Share Posted October 24, 2023 (edited) Also I don't have rolls in the discord where do I put or make the Support Ticket Edited October 24, 2023 by Franky Croft Link to comment Share on other sites More sharing options...
0 Matt Posted October 24, 2023 Share Posted October 24, 2023 You can view our support links in the Orwell dashboard. You need to be staff in the VA with Orwell access before we can transfer ownership to you. If you don't already have it, the you will need to ask the current owner to get you setup first. Once you're the owner you can join the discord and follow the instructions to get owner permissions. If you're already a member of the discord server, pop a message in the help channel and we'll change your role. Link to comment Share on other sites More sharing options...
0 Franky Croft Posted October 24, 2023 Author Share Posted October 24, 2023 little confused cuz we are not seeing any support links in Orwell and im already setup and staff in the VA as staff Link to comment Share on other sites More sharing options...
0 Zach parker Posted October 24, 2023 Share Posted October 24, 2023 @Matt Beddow so i am trying to help my friend frank out to i took over another va and the old owner va of my va gave me a link to a support thing it was not the community's form and i had to tell them that i was taking over the va and that and i had to give the va idenrifer in that ticket and then they took care of it from there. and i also helped frank with looking for the and we cant find the right one that we need Link to comment Share on other sites More sharing options...
0 Matt Posted October 24, 2023 Share Posted October 24, 2023 On your Orwell dashboard below the stats and the v5 announcement, there's a section called "Your Links, Information and Support". In that box there are links to various things including our helpdesk. If you're in the discord server it's also listed in the support-faq channel Link to comment Share on other sites More sharing options...
0 Zach parker Posted October 24, 2023 Share Posted October 24, 2023 okay thanks and i am in the discord so is frank and i dont have my owner role in the vmasys discord yet i even posted for it in the role request channel and still have the role yet Link to comment Share on other sites More sharing options...
0 Matt Posted October 24, 2023 Share Posted October 24, 2023 Post in the normal help channel with your VA ID asking to change to an owner and we'll sort it. There's nothing outstanding in the nickname changes channel Link to comment Share on other sites More sharing options...
0 Zach parker Posted October 24, 2023 Share Posted October 24, 2023 okay i will put my name the the va id then ty Link to comment Share on other sites More sharing options...
0 Zach parker Posted October 24, 2023 Share Posted October 24, 2023 Just put it in now Link to comment Share on other sites More sharing options...
0 Matt Posted October 24, 2023 Share Posted October 24, 2023 In the vamsys server? There have been no new messages in the last hour... Link to comment Share on other sites More sharing options...
0 Zach parker Posted October 24, 2023 Share Posted October 24, 2023 so it should like this Zach P - Ual 0893 ual46 or Zach - ual46 in my name Link to comment Share on other sites More sharing options...
0 Matt Posted October 24, 2023 Share Posted October 24, 2023 Neither. Follow the instructions in the nickname changes channel. Name - VAID - Role Link to comment Share on other sites More sharing options...
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Franky Croft
Hi I am Wondering how would someone transfer ownership of a VA to me. I am going to be taking over a VA and we are trying to find out how to transfer ownership. hope to hear from you guys soon
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